Shipping Information

Shipping Information

Free delivery when you spend £60 and over. Exceptions apply to large items being delivered to non-UK mainland locations.

    Collections/ Pick-Up

    • Items are available for pick-up on Monday to Friday 10am - 4pm. 
    • Orders placed on these days (depending on stock) are generally ready for collection within an hour 

     

    Postal/ Shipping

    • Our main courier service is provided by Low-Cost Parcels
    • Tracking numbers will be provided for all shipments excluding ‘Light Shipping’ which are generally sent via Royal Mail standard post.
    • Our shipping costs are based on weight as well as location please see below for details.

    Timings

    • Orders placed before noon on a Monday, Wednesday and Friday will usually be dispatched the same day.   Orders placed after this time on these days, will be dispatched on the next working day.
    • Orders placed after noon on a Friday or over the weekend, will be dispatched on the following Monday. 

     

    UK Shipping Costs

    • COLLECT From ECFC Club Shop @ St James Park = Free
    • Light Items: 0.0 kg – 0.4 kg = £1.75
    • Next Day Delivery: Orders Received Before 12pm, 0.0 kg – 2.0 kg = £7.50
    • Standard Shipping: 0.5 kg – 2.0 kg = £4.00
    • Large Parcel: 1.6 kg – 2.0 kg = £7.50
    • Heavy Goods Shipping: 2.1 kg – 3.0 kg = £15.00
    • Heavy Goods Shipping: 3.1 kg – 4.0 kg = £25.00
    • Free UK Shipping for orders over £60, excludes Next Day Delivery

     

    Changing Shipping Option

    If your order was placed for Collection but you now wish it to be posted to you, please use the following link to pay for shipping:

    https://shop.exetercityfc.com/products/shipping-standard

     

    International Shipping

    Smaller International parcels are sent via the Royal Mail tracking service, a tracking number will be supplied once dispatched.

    Larger International parcels are sent via the Royal Mail tracking service, a tracking number will be supplied once dispatched.

     

    Europe

    • 0kg – 2.0kg (max. value £50) = £13.50
    • 0kg – 2.0kg (max. value £250) = £17.50
    • 0kg – 5.0kg (max value £250) = £34.00

     

    Worldwide

    • 0kg – 2.0kg (max. value £50) = £33.00
    • 0kg – 2.0kg (max. value £250) = £36.00
    • 0kg – 5.0kg (max. value £250) = £65.50